7cbd Privacy Policy

Welcome to 7cbd. This privacy policy explains how 7cbd collects, stores, processes, uses, and protects the personal information of users on our platform. By using our website or services, you agree to the terms described in this policy.

We take your privacy very seriously. 7cbd commits that your personal information will never be sold to third parties and will only be used for the purposes stated in this policy.

1 What Information We Collect

7cbd may collect the following types of information through its platform. Each piece of information is collected for a specific purpose and on a minimum-necessary basis.

1.1 Information Provided at Registration

When you create an account at 7cbd, we collect the following information:

• Full name (in Bengali or English)
• Valid email address
• Mobile number
• Date of birth (for age verification — only persons aged 21 or above may open an account)
• Password (stored in encrypted form)

1.2 Information for Identity Verification

To comply with applicable regulations and prevent fraud, we may request the following information under the KYC (Know Your Customer) process:

• Copy of National Identity Card (NID) or passport
• Proof of address
• Payment method details (bKash, Nagad, or Rocket number)

1.3 Automatically Collected Information

While you use 7cbd, our system automatically records certain technical information:

• IP address and device type
• Browser type and version
• Operating system
• Source of visit (referral source)
• Pages visited and time spent
• Cookie and session data

1.4 Transaction-Related Information

We store information related to deposits, withdrawals, and betting activity. This includes the amount, time, method (bKash, Nagad, Rocket, or bank transfer), and status of each transaction.

2 How We Use Your Information

7cbd uses your personal information only for specific, lawful, and transparent purposes. The main reasons we use your information are listed below:

3 Cookies and Tracking Technologies

7cbd uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help ensure the functionality of our services.

3.1 Essential Cookies

These cookies are essential for the core functionality of the website. They are used to maintain login sessions, ensure security, and remember your preferred language.

3.2 Performance Cookies

These cookies tell us which parts of the website users visit most, which pages are viewed the most, and where any issues are occurring. All data collected is anonymous.

3.3 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some features of the website to not work properly.

4 Information Sharing with Third Parties

7cbd does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and banks to complete deposits and withdrawals. These organizations have their own privacy policies.

4.2 Technology and Service Providers

Selected partner organizations may have limited access to your information for server hosting, data analysis, customer support software, and security services. These organizations are contractually bound to keep data confidential.

4.3 Legal Obligations

We may be required to disclose information in response to court orders, lawful requests from law enforcement agencies, or to comply with applicable law.

4.4 Business Transfers

In the event of an acquisition or merger of any part of 7cbd's business, user information may be transferred to the new owner. Users will be notified in advance in such cases.

5 Data Security Measures

7cbd uses industry-standard security technologies to protect your information. The main security measures we have in place are listed below:

• SSL/TLS Encryption: All communication between your browser and our servers is secured with SSL encryption, protecting your information from being intercepted during transmission.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept, from which the original password cannot be recovered.
• Access Controls: Among our staff, only those whose responsibilities require it can access your information.
• Regular Security Audits: Our systems are regularly tested and any potential vulnerabilities found are resolved promptly.
• Data Backups: Your information is securely backed up so that no data is lost due to technical issues.

6 Data Retention Period

How long 7cbd retains your information depends on the type of information and the relevant legal requirements.

• While Your Account Is Active: As long as your account is open, all your personal information and transaction history are retained.
• After Account Closure: Even after an account is deactivated or closed, information may be retained for a specified period for legal requirements and to facilitate dispute resolution.
• Financial Records: Payment and transaction records may be retained for an extended period to meet applicable legal obligations.
• Marketing Data: If you withdraw your subscription, information used for marketing communications is deleted immediately.

7 Your Rights and Options

As a user of 7cbd, you have the following rights regarding your own information:

To exercise any of the above rights, contact our support team via live chat or email. We will respond to your request within a reasonable time.

8 Privacy of Minors

7cbd provides services only to persons aged 21 or above. We do not knowingly collect information from any person under the age of 21.

Age is verified at registration, and additional identity verification may be carried out in suspicious cases. If it comes to our attention that a person opened an account while under the age of 21, that account and the associated information will be deleted immediately.

If you believe that a minor has registered on our site, please contact us immediately.

9 Changes to the Policy

7cbd reserves the right to amend or update this privacy policy as needed. For any significant changes:

• The "Last Updated" date at the top of this page will change.
• You may be notified at your registered email address for important changes.
• If you continue to use the site after a change, it will be assumed that you agree to the new policy.

We therefore recommend that you visit this page regularly and stay informed about updates.

10 Third-Party Links

7cbd's services may reference certain third-party services, such as payment gateways or game providers. These third parties have their own privacy policies, and by using their services you will be subject to those policies.

7cbd is not responsible for the data protection practices of third parties. We therefore recommend reading the privacy policy of the relevant provider before use.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. Our dedicated support team is always ready to help.